*UPDATE* Elves are being despatched now.
As the Elves aren't used until December we are now shipping one despatch per week, usually on a Wednesday by First Class Royal Mail service. You will receive an email when your order is despatched. Please check your junk folder if you do not see an email from us.
Please be aware that the Christmas Elf Kit is well packed in a small cardboard box but unfortunately it won't fit through a standard letter box. We have also chosen to have the parcels recorded, so you will need to be at home to receive the parcel.
Before contacting us to report a lost or delayed parcel, please check for a card through your door from a courier.
If there is still no sign of your parcel, please contact us look into it further for you.
We are sorry but at the moment Elves are only shipped to UK customers.